About Us

Company Profile

Bestmark Insurance Brokers is a licensed General Insurance Broking firm established in 1990 and located on Brisbane’s Southside at Springfield Central. The business of the firm is capably handled by a team of enthusiastic and talented people who together have years of experience in the insurance and service industries. This experience, expertise and a willingness to ‘go the extra mile’ is what gives our firm the competitive edge in dealing with the insurance needs of our clients.

Secure

Our purpose is to help people protect their assets and reduce liabilities through an ongoing partnership of trust and support.

Reliable

We believe ourselves to be a reliable, dependable company with competent and experienced personnel providing insurance advice and, ultimately, the protection of the precise insurance cover to suit the needs of the client.

Adaptive

We offer personal and friendly service in a professional manner and add value to our client relationships with timely, sound advice based on ‘up to the minute’ industry knowledge.

Bestmark Insurance Brokers is a member of the  Australian Financial Complaints Authority (AFCA) and subscribes to the Insurance Brokers Code of Practice. You can download a copy of the Code here.

Our Team

Ian Garbutt

Director/Principal

Ian has a wealth of insurance knowledge gained from his 25 years experience in the Insurance Industry including Claims, Workers Compensation, Pricing, Underwriting and Sales. Ian recently joined Bestmark Insurance Brokers in February 2018, having previously worked for CGU Insurance as the Qld State Manager. Prior to this, Ian was the State Claims Manager for CGU Insurance where he managed CGU’s response to a number of the large Catastrophe events including the Brisbane/Ipswich Floods of 2011, Cyclone Yasi in 2011 and the Bundaberg Floods 2013. Ian is passionate about People and Insurance and is excited to be part of the Bestmark journey.

Ian is a keen Sports enthusiast, and when he’s not following his kids’ sports on a weekend, you can often find him with a form guide in hand.


Wendy Butler

Broker/Account Executive

Wendy has worked for Bestmark Insurance Brokers since 2000 and manages a large book of clients across a broad spectrum of Trades and Businesses. Wendy has a great deal of experience in all aspects of the General Insurance Industry and prides herself on her outstanding Customer Service and attention to detail.
Wendy is a fitness buff who loves nothing better than an early morning training session at the Gym.


Jenny Jackman

Financial Controller

Jenny has been with Bestmark Insurance for over 10 years and runs the behind the scenes aspect of the business including: invoicing, accounts, processing with Insurers, compliance and financial control. Jenny’s role is instrumental for the office and if you have any queries regarding your account, Jenny is your contact.
Jenny’s passion are her two daughters and supporting any team that is playing against the All Blacks.

Partners

Bestmark Insurance Brokers is a licensed General Insurance Broking firm established in 1990 and located on Brisbane’s Southside at Springfield Central.

Bestmark Insurance Brokers are proud members of the Council of Queensland Insurance Brokers, whose charter is to maintain the level of professionalism of its members by the sharing of knowledge, information and ideas.

The Financial Ombudsman Service is a free consumer service established to help resolve complaints and disputes between insurance brokers and their clients.

The National Insurance Brokers Association (NIBA) is the peak body of the insurance broking profession in Australia, representing over 90% of all insurance brokers in Australia. Since 1982, NIBA has been a driving force for change in the Insurance broking Industry and has supported financial services reform, encourage higher educational standards and introduced the Insurance Brokers Code of Practice for its members.

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